Returns and Exchanges
How do I return?
- Head to your Account Page and click Return on your order.
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
You cannot apply for a return if you haven't received your order yet.
If you wish to cancel your order please send us an email at sales@hutosh.com
Are there any charges for return?
- All exchanges are free. If what you received doesn't fit you, we will refund you the cost of shipping the item back to us.
- If you wish to return your item, you would be responsible for the charges of the return shipping.
What items are returnable?
You can return your items within 14 days from the receiption of your shipment.
- They must be in original condition, unwashed and unworn
- In the original packaging
- The return must be shipped within 14 days from the reception of your order
Promotional items are not returnable!
Where can I return my items?
- USA | 3803 Wellborn Rd., Bryan, TX 77801 +12144446445 (not for customer support)
- UK | C/O Unit A Roundhouse Way, Worcester, United Kingdom, WR4 0SZ (not for customer support)
- EUROPE, Italy | Friuli-Venezia Giulia, Monfalcone, 34074 Phone number: +39 3271170016 (not for customer support)
- CHINA | No. 39, Lianhuan Road, Lianping Village, Dalingshan Town, Dongguan City, Guangdon
Tel:18128567051 (not for customer support)
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.